The liquid crystal in the LCD screen is actually a liquid substance, and temperature is one of the limiting factors. This temperature refers not to weather temperature, but rather the temperature that the TFT color LCD display can withstand during operation and storage, namely working temperature and storage temperature. Temperature is an important index for TFT color LCD displays in industrial use, affecting their service life and performance. This imposes certain limitations on the use of TFT LCD color monitor, as prolonged use at the same temperature can cause irreversible effects. Therefore, TFT color LCD displays with wide temperature range are more popular and better able to serve and work.
Many people say that service is usually reflected in industries that deal with fast-moving consumer goods, and there is no such thing as service in the color TFT display industry. Do you agree? First of all, the shape of the color TFT display industry is not like it was before, where we used to queue up with cash to wait for goods. Now there is a differentiated market where if you don’t pay attention to service, you won’t be able to survive. Today, let’s talk about how TFT LCD factories pay attention to service.
As a manufacturer of color TFT LCD factories, we often receive a bunch of rough parameters from customers, but many color TFT display manufacturers may not respond to customer needs quickly. At Proculus Technologies, we have specialized sales personnel who respond to customer needs within minutes of receiving the information, conducting preliminary one-on-one interactions to understand product parameters as well as the industry in which they will be used. We then quickly input the requirements into R&D, produce a sample for approval, and respond to customer needs expeditiously.
After-sales service is another important link in the service chain. Many buyers encounter problems, such as the color TFT display not lighting up or showing ghosting. As a color TFT display manufacturer, we have already conducted inspections and will inform customers whether it is a software problem or a quality problem with the display itself. But at Proculus Technologies, we will actively address and resolve problems, and we will do so within the shortest time possible. Whether it’s an issue with the display itself or software debugging, we will participate and identify the cause, tracking internally until the problem is resolved.
Any buyer encountering this type of color TFT display manufacturer will highly appreciate their efforts. Indeed, through years of accumulation, Proculus Technologies’ TFT LCD factories has accumulated a number of excellent end users in various trades, and we will always strive to bring high-reliability color TFT displays to end users in different markets, staying true to our original intention and moving forward with determination!